Refund policy

We accept exchanges within 14 days of delivery.

To be eligible:
• Item must be unused and in original condition

Exchanges & Store Credit:
If your piece isn’t the right fit for you, we offer:
• Exchanges
• Store credit

Damaged or Incorrect Items:
If your item arrives damaged or incorrect, please contact us within 72 hours of delivery.

To help us resolve the issue quickly, please include clear photos of:
• The item received
• The packaging
• Any visible damage

Once reviewed, we will make it right with a replacement or refund.

Non-refundable:
• Final sale items
• Custom or personalized pieces

We stand behind the quality of every BEZL piece and are committed to making sure you love your order.